Dispatcher · Roll-off dispatch for scrap yards
Dispatcher answers every call, text, email and voicemail, books the roll-off and puts it on a driver's route. Day or night, no one standing over it. Five minutes to set up, and then you get back to running your business.
Every call that rings out is a roll-off the yard down the road drops instead. Dispatcher picks up every one, so nothing gets missed and nothing waits on you.
Sound familiar?
Contractors call, the scale house calls, drivers call. Whoever picks up ends up dispatching, and any call nobody gets to goes to your competitor.
A voicemail, a text to a driver's personal cell, an email nobody has opened since lunch. Someone pieces it together on a whiteboard and hopes nothing fell off.
A 30-yard sits on a job site for five weeks. Nobody remembers who ordered it, it isn't earning, and you only notice when you run short of boxes.
Your best dispatcher knows every customer, gate code and shortcut. When they call in sick, the whole yard finds out how much that's worth.
Phone to notepad, notepad to ERP. A 40 turns into a 20, an address drops a digit, and a truck rolls up to the wrong gate.
After-hours calls ring your personal phone. Vacations come with a cell-signal requirement, and weekends are just quieter workdays.
Dispatcher takes every one of these off your plate. Not by giving you another screen to babysit, but by doing the work.
See it work
Pick a channel. Dispatcher answers, gets the details, books the bin and puts it on a truck. You see a finished job ticket instead of a sticky note.
How it works
Every call, text, email and voicemail, in your yard's name, day or night. It recognizes your regulars by their number and their job sites by name.
Setup
There's no implementation project and no six-month rollout. Nobody has to come out and train your crew. You set it up once and it starts working.
Point your dispatch number, inbox and text line at Dispatcher. Your customers keep calling the number they already know.
Bin sizes, trucks, drivers and service area. You can type them in or let Dispatcher pull them from your system.
Default sizes, how long a rental can run, what needs your sign-off. All in plain English, no code.
Dispatcher takes the next call, and you have the rest of the day for everything else.
Integrations
Already running a CRM or ERP? If you want it to, Dispatcher plugs straight in and writes every booking where it belongs: customers, sites, jobs and tickets. Nobody retypes anything. If you don't have a system, Dispatcher can be your system.
Ask about your setupWhat you get back
Your evenings
After-hours requests are booked, confirmed and routed for the morning before you've checked your phone.
Your bins
Bins stop disappearing on job sites, and rentals that run long turn into revenue instead of lost containers.
Your growth
Dispatcher handles the hundredth call the same way it handled the first, so you can grow without hiring another dispatcher.
Why we built it
“We didn't design Dispatcher in a conference room. We built it next to a scrap recycler running 300+ roll-offs, one missed call and one lost bin at a time.”Jack Sawyer · Founder, Crewdo
Questions
Have a question that isn't here? Ask us at jack@crewdo.co.
It answers as your yard's dispatch line, speaks plainly and politely, and hands off to a person whenever a customer asks for one. Mostly, people notice they got an answer on the first ring.
Founding yards
We're onboarding a small group of scrap yards this season. You get hands-on setup and a direct line to the people building Dispatcher. We get your honest feedback on what to build next.